2018 AI/ML Mainstream
Intelligent Apps and Analytics
What Gartner Predicted
“
Over the next few years, virtually every app and service would incorporate some level of AI. Augmented analytics would automate data preparation and insight discovery.
3
Prediction Accuracy
3/5
AI did get embedded in apps, but via LLM APIs (Copilot branding) rather than the traditional ML-based augmented analytics described. The mechanism was completely different, and it took much longer than 'the next few years' — work is still ongoing in 2026.